Terms and conditions
Part I – General
1. Concepts
1. Netherlands Business Academy:
Netherlands Business Academy b.v. is registered in the association register of the Chamber of Commerce in Breda under no. 20114088.
2. Activity:
An activity is defined as training, education, course, seminar, conference, study day or similar event organized by Netherlands Business Academy. A distinction is made between "open" and "closed" activities under these delivery terms.
A. Open activity:
An open activity is accessible to anyone who meets the admission criteria set by Netherlands Business Academy, regardless of the organization where the person works.
B. Closed activity:
A closed activity is organized for employees from one or a limited number of specifically named organizations. The program is designed in close collaboration with the client.
C. Participant:
The individual who has registered for an activity.
D. Registration:
Valid registration for a course using the designated registration form and in the prescribed manner.
E. Cancellation:
Cancellation means the written cancellation of course participation by a participant, submitted by registered mail or with confirmation of receipt.
F. Course fee:
The amount charged by Netherlands Business Academy for participation, as listed in current price lists or offers at the time of registration.
G. Client:
The individual or entity who has accepted financial liability for the activity.
H. Accreditation:
A quality label granted by an accreditation body indicating a positive evaluation of the course quality. Accreditation applies at the course level.
2. Validity of delivery conditions
Unless agreed otherwise in writing, these terms apply to all activities organized by Netherlands Business Academy.
3. Written material and oral instructions
1. All written materials are protected by copyright. Reproduction without prior written permission is prohibited.
2. Materials are based on scientific and/or practical knowledge. Netherlands Business Academy accepts no liability for how participants interpret or apply them.
4. Force majeure
If a teacher cannot attend due to force majeure, Netherlands Business Academy will try to find a replacement. If not possible, the session may be rescheduled.
5. Damage due to cancellation of activity
Netherlands Business Academy is not liable for damages resulting from cancellation or discontinuation of an activity.
6. Change of lecturers
Netherlands Business Academy reserves the right to change lecturers or course coordinators without this constituting grounds for cancellation by the participant.
7. Changes to program content
Changes to content may occur due to updated examination requirements or to improve quality, at the discretion of Netherlands Business Academy.
8. Accreditation
Netherlands Business Academy guarantees accreditation only if it has been officially granted at the time of registration and the course is completed within the nominal study period.
Part II – Open activities
9. General rules
1. Open activities are announced via brochures, websites, and other media. Dates, locations, and fees are subject to change.
2. Activities proceed only if sufficient participants have registered, as judged by Netherlands Business Academy.
3. The Academy may deny participation if admission criteria are not met.
4. Decisions about continuation are made at least two weeks in advance, or one week in exceptional cases.
5. If cancelled, fees will be refunded or may be transferred to a future equivalent activity. Any price increases in the meantime will not be charged.
10. Cancellation and absence
1. Cancellation must be submitted in writing by registered mail or email with read receipt. Up to 8 weeks before start: 25% is charged. Between 60 and 21 days: 50%. Less than 21 days: full amount due.
2. A replacement participant may be proposed in writing before the course begins, subject to admission requirements.
3. If a participant misses part of an activity due to force majeure, a make-up opportunity may be offered. Additional costs may be charged. No refund is due if no alternative is available.
4. No refund is granted for mid-course withdrawals or deferrals.
11. Payment terms
1. Invoices must be paid within two weeks.
2.
